Communication Skillsorganizational Skillswritingcustomer Servicemicrosoft
Assignment 3 Instructions
Part 1: Skills clustersThe first part of this assignment is to look at the various lists of skills and documents in Week 3 that talk about skills employers want and to find some common themes among them.
1.) Please look at the Top 10 lists already provided:
From surveys in 2000:
Listening skills
Ability to work with others as part of a work team.
Getting along with others
Desire and ability to learn.
Willingness to learn new important skills.
Focus on customers or clients.
Interpersonal relationship skills
Adaptability to changing situations.
Ability to suggest solutions to problems.
Problem solving skills
From more recent work by NACE:
Ability to work in a team structure.
Ability to make decisions and solve problems (tie)
Ability to communicate verbally with people inside and outside an organization.
Ability to plan, organize and prioritize work.
Ability to obtain and process information.
Ability to analyze quantitative data.
Technical knowledge related to the job.
Proficiency with computer software programs
Ability to create and/or edit written reports.
Ability to sell and influence others.
From Burning Glass:
Communication skills
Organizational skills
Writing
Customer service
Microsoft Excel
Microsoft Word
Problem solving
Planning
Computer literacy
Research
2.)Look for common clusters across all the lists and develop a name for THREE skills that span all the lists.
For each new skill, please list what that skill was called on each list and briefly explain why you included it.
For example, you might create one called Technology literacy and list Working smarter to improve productivity, Proficiency with computer software programs, MS Excel, and Computers and electronics and then explain why you included each of these. For example, why include Working smarter to improve productivity in the list?
Part 2: Tell your storyWe will be practicing cover letters and résumés later, but lets get started thinking about that now.
1.) Building on Part 1, imagine you are writing a cover letter for a job. For each skill, name the skill and give examples to explain how you have developed that skill. Keep in mind your audience is a hiring official, so be concise but descriptive. You will have three brief sections (one for each skill)
JOB MUST INVOLVE A PSYCHOLOGIST POSITION:
Examples clinical psychologist, mental health counselor, etc