Prioritizes Process Improvement Produces
It has been documented and demonstrated that a safe work environment that prioritizes process improvement produces positive patient experiences. An effective physician-nurse leader connection is one of the essential elements of this setting. Talk about an instance when you attempted or failed to involve a physician leader in patient experience initiatives.
What might you have changed or improved upon?
What worked if you were successful?
Did any of these initiatives result in safer or better outcomes for patients? Why, or why not?